1. What is the scope of Benchmark’s experience?

We have been a top-rated Vancouver woodworking company and have exclusively done high-end commercial millwork for over 25 years. It’s all we do. Our custom architectural woodworking projects have included schools, hospitals, restaurants, tenant improvements, private offices, board rooms, government buildings and retail shops.

2. How many successful installations have you done?

We currently complete 75-100 custom architectural woodworking installations per year, and we have been in business since 1997.

3. What is your warranty?

At Benchmark we stand behind our projects by providing a two-year guarantee on all of our materials and workmanship.

Benchmark can also provide a two-year AWMAC GIS Warranty. This guarantees the architectural woodwork meets or exceeds industry standards.

In addition, Benchmark can provide contract bonds up to $1.5 million per project.

4. Do you belong to AWMAC (Architectural Woodwork Manufacturers Association of Canada)?

Yes, we have been a member of AWMAC since 1999. AWMAC provides the recognized standard in the custom architectural woodworking industry. Because we engage them to review our process and our final product, they will stand behind our project for a period of two years.

5. Do you build and install products to meet the current AWMAC standards? 

The AWMAC standard is our minimum standard, whether the job is inspected by AWMAC or not. If we failed to meet the standards for an AWMAC inspected job, we would lose our membership in the AWMAC association. We have been members in good standing since 1999.

6. How accurate are your shop drawings?

All our project managers are certified in AutoCAD and our drawings are computer generated with the highest degree of accuracy possible. Our customers are usually general contractors who then report to the architect and the owner. They will confirm that our drawings are impeccable, saving time and money for everyone involved in the project.

7. Do you handle after hours installations?

Our customers will confirm that we deliver their millwork projects on time, every time. If the project requires us to work after hours to meet our commitments, we will do so. We are accessible by cell phone 24 hours per day in these situations.

8. Can you give me customer referrals?

We would be pleased to have you contact any of our clients, including Ventana, Ellis Don, Stuart Olsen, Halse-Martin, Heabler Group, PCL Ledcor, and others. You may also read our customer’s testimonials.

9. What ensures excellence in your work?

We ensure excellence in our millwork through detailed, accurate shop drawings and our own proven procedures that have been refined over the 25 years we have been in business.

We are continuously upgrading and adding to our lineup of equipment, to optimize our capacity to handle projects of all sized.

Our software provides full 3D modeling of all millwork components. This includes materials, hardware, machining, and site layout (walls, doors, windows). This software is very new and only a handful of companies in North America use it.

Our CNC Router and our CNC Saw are networked to our CAD computers. All our
machines are state of the art as they need to be for the software to integrate with the
hardware.

Our shop drawings are consistently the best in the industry. Detailed drawings are a critical stage for the success of any project.

And finally, everything we build is 100% assembled before leaving our shop floor, so when it gets on site, we know it will fit.